On November 26th, I finally had to go public on NamePros.com with my bitching about Sedo’s policy of placing negotiation comments “under review” until the next business day (which is often three calendar days). I had bugged many Sedo employees about this for the last year privately, and I only got polite excuses on how they didn’t want anyone to get hurt feelings with insensitive remarks.

So, I began the thread called Sedo Comments “Under Review” Sucks! . This thread finally brought in a Sedo rep, but even with the pleas from Namepros members, they held their ground. Well, about a week or two ago I started noticing that my comments were going through. I could actually conduct business during U.S. nights and weekends!

Here’s the initial post of the thread:

Listen Sedo, I’m a big customer of yours. I have 4,000 names there, I’ve sold about $30,000 of names from your site in the last year. So I think I’ve earned the right to say this for the tenth time publicly,

YOUR REVIEW OF COMMENTS SUCKS!!!

It really does.

I’ve been waiting three days wondering what a bidder is telling me in their comments with the bid. I have no idea. Who knows?

I know last week one evening I placed a comment with a bid that might have been instructive to the other party, but instead of waiting until the comment was reviewed, they canceled the transaction. What if I had said “hey, I’ll give you the .net and ,org and .info for this price too”? I’ve done thatbefore and had the thread canceled. The other party never knew.

This is so stupid, Sedo. I’ve told you over and over to get rid of this. No one likes it. What are you afraid of? Someone might call me poopy pants or something and hurt my feelings? Oh, I know, someone might send off their email to me, to get around the 10% fee. Most people are not like that. And if they wanted to, the contact info is easily found in the Whois record.

I know you only have 35 hours in European work week to think this over. But think! No one likes this. Get rid of it immediately please. We could be losing sales, so you could be losing commissions. In fact, I’m ceratin you are.

Anyone else agree?

Today, I was alerted that others on Namepros were talking about how their comments are going through now too. Until now, I had no idea if it were just me, just a certain level of user, or everyone. Sounds like everyone.

So, hooray for us! And even if Sedo has no clue yet, hooray for them as they will make more money by not losing sales due to miscommunication and time delays.

Now, guys, let’s not screw this up. Be nice in your comments.

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